We recently moved servers and updated Mantis from 1.1.8 to 1.2.12. After successfully installing Mantis and restored & upgraded our old mysql database we immediately ran into issues when attempting to reset an user's password. i am getting 500 internal server error "website can't display the page", but mails are going on click of reset password apart from reset password mail,reported issue mails are also going.I am getting reported issue mail from my old server and getting 2 years previous reported bugs mail,means somewhere there is path of previous server,how to get those path and how to solve those error.?
They will then get the error "Your account may be disabled or blocked or the username/password you entered is incorrect." when trying to log into the account. Even though they were never able to successfully change their password
can you tell me how to solve this errors and how to stop reported issue mails,update user account mails?