We have a strange problem.
When we access redmine from a browser without opening an ssh connection (ssl conection through a terminal on another computer!!) we have the error below (see log)
If we connect throug ssh to the server (from different machine and different network using a terminal!!) and we try to open redmine in a browser all work fine. It's very strange i cannot explain.
Here are the error.log (at 14.29.04 you can see the problem happen when we close the ssh connection from a terminal). Seems that is tryng to acess the dir /home/bluebay/Desktop which in not the redmine dir (redmine is in /home/bluebay/Desktop/installazioni/rubystack-1.9.3-12/apps/redmine) Why it happen only when the ssh conection (by terminal) is close?
[ 2013-07-17 14:26:34.1004 8074/b626db40 Pool2/Spawner.h:159 ]: [App 8110 stderr] python: /home/bluebay/Desktop/installazioni/rubystack-1.9.3-12/common/lib/libcrypto.so.1.0.0: no version information available (required by python)
[ 2013-07-17 14:26:34.1005 8074/b626db40 Pool2/Spawner.h:159 ]: [App 8110 stderr] python: /home/bluebay/Desktop/installazioni/rubystack-1.9.3-12/common/lib/libssl.so.1.0.0: no version information available (required by python)
[ 2013-07-17 14:26:34.1162 8074/b62aeb40 Pool2/SmartSpawner.h:300 ]: Preloader for /home/bluebay/Desktop/installazioni/rubystack-1.9.3-12/apps/redmine/htdocs started on PID 8110, listening on unix:/tmp/passenger.1.0.8070/generation-0/backends/preloader.8110
[Wed Jul 17 14:27:06.230743 2013] [authz_core:debug] [pid 8090] mod_authz_core.c(802): [client CLIENT_IP_ADDRESS:1026] AH01626: authorization result of Require all granted: granted
[Wed Jul 17 14:27:06.230997 2013] [authz_core:debug] [pid 8090] mod_authz_core.c(802): [client CLIENT_IP_ADDRESS:1026] AH01626: authorization result of <RequireAny>: granted
[Wed Jul 17 14:27:06.528503 2013] [authz_core:debug] [pid 8090] mod_authz_core.c(802): [client CLIENT_IP_ADDRESS:1026] AH01626: authorization result of Require all granted: granted, referer: http://bluebay.homepc.it:8282/redmine
[Wed Jul 17 14:27:06.528621 2013] [authz_core:debug] [pid 8090] mod_authz_core.c(802): [client CLIENT_IP_ADDRESS:1026] AH01626: authorization result of <RequireAny>: granted, referer: http://bluebay.homepc.it:8282/redmine
[Wed Jul 17 14:27:06.532796 2013] [authz_core:debug] [pid 8089] mod_authz_core.c(802): [client CLIENT_IP_ADDRESS:1027] AH01626: authorization result of Require all granted: granted, referer: http://bluebay.homepc.it:8282/redmine
[Wed Jul 17 14:27:06.532863 2013] [authz_core:debug] [pid 8089] mod_authz_core.c(802): [client CLIENT_IP_ADDRESS:1027] AH01626: authorization result of <RequireAny>: granted, referer: http://bluebay.homepc.it:8282/redmine
[Wed Jul 17 14:27:06.533427 2013] [authz_core:debug] [pid 8090] mod_authz_core.c(802): [client CLIENT_IP_ADDRESS:1026] AH01626: authorization result of Require all granted: granted, referer: http://bluebay.homepc.it:8282/redmine
[Wed Jul 17 14:27:06.533481 2013] [authz_core:debug] [pid 8090] mod_authz_core.c(802): [client CLIENT_IP_ADDRESS:1026] AH01626: authorization result of <RequireAny>: granted, referer: http://bluebay.homepc.it:8282/redmine
[Wed Jul 17 14:27:06.534194 2013] [authz_core:debug] [pid 8088] mod_authz_core.c(802): [client CLIENT_IP_ADDRESS:1028] AH01626: authorization result of Require all granted: granted, referer: http://bluebay.homepc.it:8282/redmine
[Wed Jul 17 14:27:06.534305 2013] [authz_core:debug] [pid 8088] mod_authz_core.c(802): [client CLIENT_IP_ADDRESS:1028] AH01626: authorization result of <RequireAny>: granted, referer: http://bluebay.homepc.it:8282/redmine
[Wed Jul 17 14:27:06.633738 2013] [authz_core:debug] [pid 8088] mod_authz_core.c(802): [client CLIENT_IP_ADDRESS:1028] AH01626: authorization result of Require all granted: granted, referer: http://bluebay.homepc.it:8282/redmine
[Wed Jul 17 14:27:06.633857 2013] [authz_core:debug] [pid 8088] mod_authz_core.c(802): [client CLIENT_IP_ADDRESS:1028] AH01626: authorization result of <RequireAny>: granted, referer: http://bluebay.homepc.it:8282/redmine
[Wed Jul 17 14:29:04.662734 2013] [authz_core:debug] [pid 8148] mod_authz_core.c(802): [client CLIENT_IP_ADDRESS:1025] AH01626: authorization result of Require all denied: denied
[Wed Jul 17 14:29:04.662872 2013] [authz_core:debug] [pid 8148] mod_authz_core.c(802): [client CLIENT_IP_ADDRESS:1025] AH01626: authorization result of <RequireAny>: denied
[Wed Jul 17 14:29:04.662958 2013] [authz_core:error] [pid 8148] [client CLIENT_IP_ADDRESS:1025] AH01630: client denied by server configuration: /home/bluebay/Desktop
[Wed Jul 17 14:29:04.987082 2013] [authz_core:debug] [pid 8148] mod_authz_core.c(802): [client CLIENT_IP_ADDRESS:1025] AH01626: authorization result of Require all denied: denied
[Wed Jul 17 14:29:04.987202 2013] [authz_core:debug] [pid 8148] mod_authz_core.c(802): [client CLIENT_IP_ADDRESS:1025] AH01626: authorization result of <RequireAny>: denied
[Wed Jul 17 14:29:04.987287 2013] [authz_core:error] [pid 8148] [client CLIENT_IP_ADDRESS:1025] AH01630: client denied by server configuration: /home/bluebay/Desktop
The installation come from rubystack-1.9.3-12 + redmine module on a Ubuntu Desktop 12.04
Environment: Redmine version 2.3.1.stable Ruby version 1.9.3 (i686-linux) Rails version 3.2.13 Environment production Database adapter Mysql2 Redmine plugins: no plugin installed